Title: Portfolio Director IS Finance

Location: Fountain Valley, CA (Hybrid)

Department: IS Finance

Status: Fulltime

Shift: Day

Pay Range*: $169,187-$226,283/ annually

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

The Portfolio Director, IS Finance & Portfolio Transparency provides oversight for Information Services (IS) financial management, labor transparency, and value realization. This role is responsible for establishing and institutionalizing disciplined approaches to IS labor tracking, financial transparency (TBM/showback), and business capability modeling to ensure MemorialCare’s IS investments are aligned with strategic priorities and deliver measurable value.

Serving as a key contributor within the IS Finance Portfolio, this role partners closely with IS leadership, Finance, clinical and business executives, and governance committees to provide clear insight into what IS resources are working on, what IS services cost, and how IS investments support business outcomes. The Portfolio Director plays a critical role in enabling data-driven decision-making, portfolio prioritization, capacity planning, and long-term financial sustainability.

Essential Functions and Responsibilities of the Job

IS Labor Transparency, Work Tracking & Capacity Management

Establish and maintain enterprise-wide IS labor tracking and capacity management practices using ServiceNow.

Define and enforce standardized IS labor logging and work categorization aligned to ITIL frameworks and essentiality.

Provide leadership with transparent, actionable dashboards showing labor allocation, utilization, and capacity across IS teams.

Introduce forward-looking capacity forecasting to support portfolio planning, prioritization, and governance decisions.

Embed labor data into IS governance forums to support demand management and resource optimization.

IS Financial Transparency (TBM / Showback / Cost Management)

Lead the design and implementation of IS financial transparency capabilities, including TBM-aligned taxonomy and cost models.

Partner with Finance and IS leaders to validate data sources, cost allocations, and reporting cadence.

Deliver enterprise-level insight into IS spend across labor, vendor services, applications, and infrastructure.

Integrate financial and labor data to provide a unified view of cost, effort, and value.

Identify cost optimization opportunities and support reinvestment into strategic priorities.

Business Capability Modeling & Value Articulation

Develop and maintain IS business capability models that clearly articulate how IS functions support MemorialCare’s strategic and operational priorities.

Partner with business and clinical leaders to validate capabilities and ensure alignment with enterprise needs.

Map IS labor and spend to business capabilities to demonstrate value, trade-offs, and investment impact.

Use capability models to support portfolio prioritization, capital planning, and multi-year IS strategic roadmaps.

Enable IS leadership to clearly communicate what IS does, what it costs, and how it supports business outcomes.

Governance, Reporting & Decision Support

Provide enterprise-level dashboards, KPIs, and insights to the CIO, Executive Team, and governance committees.

Support capital planning, annual budgeting, and long-range financial planning with transparent, defensible data.

Ensure financial and labor transparency outputs are integrated into portfolio governance and investment decision-making.

Serve as a trusted advisor to IS and business leadership on financial trade-offs, capacity constraints, and value realization.

Leadership & Continuous Improvement

Lead and mentor analysts and leaders supporting IS financial management and transparency.

Establish standards, processes, and tools that advance IS portfolio and financial management maturity.

Drive continuous improvement through benchmarking and best practices (e.g., Gartner, Epic benchmarks, Most Wired).

Adapt quickly to emerging organizational priorities and evolving financial and regulatory requirements.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience:

• 5 years of progressive experience in healthcare portfolio management, IT financial management, or IS/IT operations.
• Demonstrated success implementing IS labor tracking, financial transparency, or TBM frameworks in a complex organization.
• Strong understanding of healthcare operations, including hospitals, medical groups, and managed care environments.
• Proven ability to partner effectively with Finance, IS leadership, and executive stakeholders.
• Strong executive presence with the ability to influence enterprise decision-making using data and insights.
• Experience working in fast-paced environments with competing priorities and ambiguity.
• Exceptional analytical, communication, and relationship management skills.

Education/Licensure/Certification:

• Bachelor’s degree required; Master’s degree strongly preferred.

TBM, Lean Six Sigma, ITIL, or equivalent certifications preferred